Privacy & Data Protection

Junglee App Privacy Policy

Your personal data is our most valued asset. This page explains in detail how Junglee App collects, stores, and protects your information.

Last Updated: January 2026
Key Guarantees: SSL Encryption No Data Sales Secure Storage User Controls Cookie Transparency

1 Introduction

Welcome to Junglee App. We understand how sensitive your personal information is, and we handle it in accordance with this Privacy Policy at all times. This policy applies to all services on the jungleeapp.org website and the Junglee App mobile application.

By using Junglee App or registering for our services, you are considered to have accepted the terms of this Privacy Policy. If this policy changes, we will notify you via email or in-app notification.

Important: Junglee App never sells your personal information to third parties or shares it without your consent. Protecting your privacy is our primary responsibility.

2 What information we collect

Junglee App collects certain information necessary to deliver its services. We only gather data that is strictly required to provide you with the best possible experience.

Data Type What We Collect Why We Collect It
Personal Identity Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account management and support
Financial information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Activity Game history, bet amounts, wins and losses Responsible Gaming & Account Protection
Cookies & Tracking Session data, preferences, and visit information Improving User Experience
Data Minimization Policy: Junglee App follows a strict data minimization policy. We only collect information that is genuinely necessary to deliver our services.

3 How your information is used

Junglee App uses your information only for specific, defined purposes. We never use your data for anything unrelated to our services. The key reasons we use your information are outlined below:

  • Account creation and management: Keeping your Junglee App account active and ensuring secure login.
  • Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
  • Customer Support: Using relevant information to resolve your issues quickly and effectively.
  • Security & Fraud Prevention: Detecting unusual transactions or login activity to protect your account.
  • Bonuses & Promotions: Delivering relevant offers based on your preferences and gaming history.
  • Responsible Gaming: Identifying signs of gaming addiction and providing timely support.
  • Compliance with legal obligations: Retaining specific data to meet regulatory requirements.
  • Platform Improvement: Analyzing user experience to make the junglee app better.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings. Please note that transaction and security notifications will always be sent.

4 Data Sharing Policy

Junglee App takes your privacy seriously. We never sell your personal data to third parties. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

Payment Providers

Information required to process transactions via bKash, Nagad, and Rocket is shared with those providers. Each of these providers maintains its own security policy.

Game Software Providers

Licensed game providers only receive the limited data necessary to operate the games. No personal identity is shared.

Law enforcement agencies

Information may be disclosed to relevant authorities in response to a court order or legal obligation. This also applies where disclosure is necessary to protect users.

Analytics Tools

Anonymized data may be sent to analytics tools for platform improvement. Your identity is never revealed in this process.

Our commitment: Your information is not shared with any third party for reasons other than those stated above. Your personal data is never sold to advertisers.

5 Data Protection Measures

Junglee App uses industry-leading technology to protect your data. Our security framework operates across multiple layers to ensure no unauthorized party can access your information.

  • SSL 256-bit encryption: All data transmitted through the website and app is fully encrypted, making it virtually impossible to intercept your information in transit.
  • Secure Data Centers: Your data is stored in internationally certified data centers with 24/7 monitoring.
  • Two-Factor Authentication (2FA): The additional verification step at login keeps your account more secure.
  • Regular Security Audits: Third-party security experts conduct regular audits of our systems.
  • Staff Training: Junglee App staff receive regular data protection training and are bound by strict confidentiality agreements.
  • Access control: Only authorized personnel can access your data, and every access is logged.
Your role: We do our best to ensure your security, but keeping your password private and avoiding unknown links is equally important. Junglee App will never ask for your password or PIN over the phone or by email.

6 Cookie Policy

Junglee App uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Types Purpose Duration
Essential cookies Maintaining login sessions and security tokens Deleted when the session ends
Functional Cookies Remembering language preferences and game settings Up to 1 year
Analytics Cookies Collecting site usage data and improving performance Up to 6 months
Marketing Cookies Showing Relevant Ads & Offers Up to 30 days

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of Junglee App.

7 Your Rights

As a Junglee App user, you have full control over your personal data. Your key rights are described below:

Right to Access

You can request to view the information we hold about you. This request can be submitted through our support team.

Right to Rectification

If any of your information is incorrect, you can request a correction at any time. This can be done through your account settings or by contacting support.

Right to Erasure

You may request the deletion of your account and associated data at any time. Please note that some information may need to be retained due to legal obligations.

Right to Data Portability

You can request a copy of your data in a specified format. This process may take up to seven business days to complete.

Right to Object to Processing

You can object to marketing communications or profiling at any time. Simply contact the support team and it will be actioned.

To exercise your rights: To exercise any of the rights listed above, please contact our support team. We will do our best to respond to your request within 30 days.

8 Data Retention Period

Junglee App does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations and business requirements.

  • Account information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records: Retention of up to 7 years is required under financial regulations.
  • Gaming Activity: Up to 3 years for responsible gaming and dispute resolution purposes.
  • Customer Support Contact: Up to 1 year for quality control purposes.
  • Cookies & Analytics Data: As per the defined retention period, up to a maximum of 1 year.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to your identity.

9 Protection of minors

Junglee App is strictly for users aged 18 and above. We do not collect data from or provide services to minors under any circumstances.

Age verification is carried out at the point of registration. If a minor creates an account using false information, the account will be suspended immediately upon detection and all associated data will be deleted.

A note for parents: If you believe your child is using Junglee App without authorization, please contact our support team immediately. We will take prompt action.

10 Privacy Policy Updates

Junglee App may update this Privacy Policy from time to time. Changes may occur due to new regulations, technology updates, or service improvements. We will notify you in advance of any significant changes.

  • When the policy is updated, the "Last Updated" date at the top of the page will reflect the change.
  • For significant changes, you will be notified via your registered email and in-app notifications.
  • Continued use of Junglee App after any changes have been made will be considered acceptance of the updated policy.

We recommend that you visit this page regularly to stay up to date with the latest Privacy Policy.

11 Frequently Asked Questions (FAQ)

No, Junglee App never sells your personal information to any third party. Your data is used solely for service operation and security purposes. This is a core principle of our Privacy Policy.

Yes, you can request deletion of your data. However, transaction records and KYC information must be retained for a specified period due to legal obligations. Contact the support team for more details.

Your payment information is protected with SSL 256-bit encryption. We do not store your bank or mobile banking PIN directly. All transactions are processed through the secure gateways of bKash, Nagad, or Rocket.

Yes, the junglee app uses cookies. Cookies keep you logged in, remember your preferences, and improve your browsing experience. You can manage cookies through your browser settings, though some features may not work properly if you do.

Your data is stored in secure, internationally certified data centers equipped with 24/7 security monitoring, firewall protection, and regular backup systems.

Yes, you can unsubscribe from promotional emails and SMS at any time. Just go to the "Notifications" option in your account settings. Please note that transaction and security-related messages will still be sent.
How we protect your information
Junglee App's multi-layered security system keeps you protected at all times
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Encryption Protection

SSL 256-bit encryption secures all your data transmissions. No one can intercept your information in transit.

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Two-Factor Authentication

Enabling 2FA means your account can't be accessed with just a password. Add an extra layer of security to keep your account safe.

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Regular Security Audits

Independent third-party experts regularly audit our systems, identifying vulnerabilities and resolving them promptly.

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Data Sales Prohibited

Your personal data is never sold to advertisers or third parties. That is our commitment.

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Your control

You have full rights to view, edit, delete, or download your data at any time. Submit a request whenever you need.

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Transparent Cookie Policy

We are fully transparent about which cookies are used and why. You can manage your cookie preferences at any time.

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Play Safe on Junglee App

Junglee App safeguards your privacy and data so you can enjoy a secure gaming experience. Join today and play your favorite games backed by world-class security.

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